Visit our Microsoft answers feedback Forum and let us know what you think. I also recommend that you contact the manufacturer of the computer for further assistance on this issue. If the problem persists, I suggest that visit you the manufacturer for further assistance from the link below: If the problem persists, I would recommend that you uninstall drivers and reinstall the drivers from the site Web of Digital Persona, if that is helpful. See the link for update drivers: update a hardware driver that is not working properly: ' t-work properly

I suggest that you try to update the drivers supplied by Device Manager and check. I tried to uninstall and reinstall the driver and the program, does not. Now, DigitalPersona does not detect the fingerprint reader. I have upgraded from Vista to Windows 7 Pro (full installation). The Digital Persona does not detect the fingerprint reader in Windows 7 Would like to hear from you, since I had no problem copying of files to attach the drive to another computer mounted in an external enclosure. How and where do you store them as files? Do you use the trunk to store your important files? Usually, you should be able to access the files from the software to print digital is just another method to access the data, and then typing a password. If I remove the laptop HARD drive to access files corrupted OS snack, I can access all the files that are secured with fingerprint reader? It would be a great feature, but I need to know something first. I have a Tecra M9 - 12 c XP Pro machine with the utility of fingerprinting. Tecra M9 - 12 c: Question about files secured to aid the reader to fingerprint reader

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